Voice monitoring: How to reduce the time-to-fix by up to 80%? (Webinar | Online)
Ever found yourself in this scenario? „Our voice monitoring tool shows we’re good, but customers keep complaining about voice quality.“ If you’ve been there, you’re not alone. We’ve had numerous CSPs reach out with similar frustrations. But in cases like these, ignorance is certainly not bliss. Inadequate voice monitoring isn’t just a technical glitch; it’s […]